Now, there are good letting agents and seriously bad ones. Choosing the right one ain’t always easy!
I suppose it’s hard to choose a specific letting agent when the property selection is probably more imporatnt. However, if you’ve got a bee in your bonnet and have been burned a few times. Then check out the specific things to do when choosing a letting agent.
In most cases, your first interaction with a letting agent will probably be with their website. Take a look at the general layout of the website and how easy it is to navigate round.
If you find the navigation confusing or struggle to look through the different options, by now letting agents should have sorted this out. After all, this is 2013 and not 1993.
Are there sufficient pictures of a particular house or flat and are they clear? Is their an ability to enlarge the pictures to get a better look and can you print them out.
All of these features help when choosing the right property. If these features are missing, then this highlights a slight laziness on the letting agents part.
Are the property descriptions displaying the dimensions of the property? We all know that estate agents do a pretty good job f this. however, there are still a few letting agents that aren’t going that extra mile and supplying dimensions for potential tenants. Most people want to know whether certain items will fit in a room before they have a viewing.
Not only does this help eliminate properties ahead of time, it also helps tenants be more efficient with their time when viewing prospective properties.
Take a look on sites like titter by either putting in the name of the letting agent in the search bar. Then take a look at the discussions going on and even look at the their particular timeline to see what has been written and what’s being said.
There’s a saying, “no new is good news”. If you don’t see much conversation around the letting agents name. This is good. However, if you see lots of bad comments and virtually no replies form the letting agent. That ain’t good!
If you don’t see a twitter account for the letting agent at all. This could be for a variety of reasons. Either they don’t want 1 on 1 conversations with their tenants, or they simply can’t be bothered set up an account. Either way, this is a really bad sign. In this day and age, letting agents should really be encouraging transparent 2 way conversations.
You can also look at other social platforms like Facebook to see if there’s much conversation going on and whether tenants are happy or upset with the level of service they’re being offered.
You could also try using the hash tag before their name.
Credentials[blockquote_left] The Deposit Protection Service (The DPS) launched in 2007 and has grown to become a trusted partner to many landlords and letting agents, now protecting over one million tenancy deposits [/blockquote_left]
Frankly, the more the better. Check to see if your letting agent is a member of associations like ARLA, NALS. Also, ensure that they fully protect your deposit through schemes like DPS which a tenancy deposit scheme.